by Holly Hayes
“Through his writings and teaching, Roger Fisher’s seminal contributions literally changed the way millions of people around the world approach negotiation and dispute resolution,” said HLS Professor Robert Mnookin ‘68, chair of the Program on Negotiation at Harvard Law School and director of the Harvard Negotiation Research Project. “He taught that conflict is not simply a ‘zero-sum’ game in which a fixed pie is simply divided through haggling or threats. Instead, he showed how by exploring underlying interests and being imaginative, parties could often expand the pie and create value.”
The quote above from The Harvard Law School blog is from an article highlighting the many accomplishments of the life of Roger Fisher (1922 – 2012). Several years ago, we published a five part series on applying, to healthcare, the principled negotiation method from the book Getting to YES by Fisher and William Ury. The method pioneered by Fisher and Ury continues to be applicable to the healthcare setting in 2012. See our Part I in the series below and look for Parts II to V over the next few weeks.
We appreciate any comments you may have about using the principled negotiation method in healthcare.
Holly Hayes is a mediator at Karl Bayer, Dispute Resolution Expert where she focuses on mediation of health care disputes. Holly holds a B.A. from Southern Methodist University and a Masters in Health Administration from Duke University. She can be reached at holly@karlbayer.com.
