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The AAA-ICDR Issues COVID-19 Update

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by Beth Graham

Sunday, Mar 15, 2020


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On Friday, the American Arbitration Association and its international division, the International Centre for Dispute Resolution (“ICDR”), issued a “COVID-19 Update.”  The update primarily addressed the AAA-ICDR’s business continuity capabilities, video arbitration technologies, and health and safety measures that are currently being taken by the organization.  Regarding video arbitration, the AAA-ICDR stated:

Video Capabilities

The AAA-ICDR can assist with alternative hearing arrangements, including offering AAA-ICDR hearing rooms with video capability that will allow remote participation in hearings. The AAA-ICDR has already arranged for and conducted an entire hearing virtually, which is a services that can be provide in other cases provided that sufficient notice is given.

Online video, teleconferencing, internet communication and means other than in-person can facilitate a full and equal opportunity for all parties to present evidence in a hearing. The AAA-ICDR’s hearing rooms and virtual hearing capabilities employ the latest communications technology to ensure parties can present their case as well as any evidence that the arbitrator considers material and relevant to the resolution of the dispute. When hearings involve witnesses, these technologies can allow such witnesses to submit to direct- and cross-examination.

Video and teleconferencing for hearings can help to expedite a case when travel proves difficult or creates schedule conflicts and can provide savings on travel costs and time for parties and attorneys.

AAA-ICDR User-Friendly Hearing Room Technology Includes:

– High Definition Cameras for Video Conferencing
– Wall Mounted Commercial Grade Televisions & Projection Displays
– Wireless Content Displays and Sharing
– Customized Wireless Internet Access VoIP Audio Conferencing room based system/
Conference Phone
– Gooseneck tabletop Microphones/Ceiling Microphones
– Low Profile Ceiling Speakers
– Room Based computers
– Table Top Room Integrated Control Panel for one-touch control
– Clarus Glassboards

AAA-ICDR Virtual Hearings:

– Video conferencing for hearings
– Audio conference Bridge available for audio hearings

Video or virtual arbitration is a great option for individuals who are unable to engage in traditional face-to-face arbitration proceedings.  You my read the AAA-ICDR’s entire “COVID-19 Update” on the organization’s website.

Photo by: JESHOOTS.COM on Unsplash

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About Beth Graham

Beth Graham earned a Master of Arts in Information Science and Learning Technologies from the University of Missouri-Columbia, and a Juris Doctor from the University of Nebraska College of Law, where she was an Eastman Memorial Law Scholar. Beth is licensed to practice law in Texas and the District of Columbia. She is also a member of the Texas Bar College and holds CIPP/US, CIPP/E, and CIPM certifications from the International Association of Privacy Professionals.

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About Disputing

Disputing is published by Karl Bayer, a dispute resolution expert based in Austin, Texas. Articles published on Disputing aim to provide original insight and commentary around issues related to arbitration, mediation and the alternative dispute resolution industry.

To learn more about Karl and his team, or to schedule a mediation or arbitration with Karl’s live scheduling calendar, visit www.karlbayer.com.

About Disputing

Disputing is published by Karl Bayer, a dispute resolution expert based in Austin, Texas. Articles published on Disputing aim to provide original insight and commentary around issues related to arbitration, mediation and the alternative dispute resolution industry.

To learn more about Karl and his team, or to schedule a mediation or arbitration with Karl’s live scheduling calendar, visit www.karlbayer.com.

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