It’s no secret the last several years have accelerated trends in technology that have transformed the way business is done around the world.

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Oladeji Tiamiyu, Clinical Fellow at Harvard Law School and Host of Convergence, a podcast exploring the intersection of technology and dispute resolution, has published an interesting article titled, “The Impending Battle for the Soul of ODR: Evolving Technologies and Ethical Factors Influencing the Field,” 23. Cardozo J. Conflict Resol. 21 (forthcoming). 

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Colin Rule, CEO of mediate.com, has published an article titled, “Online Dispute Resolution and the Future of Justice,” Annual Review of Law and Social Science, Vol. 16, pp. 277-292, 2020.

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Since the COVID-19 pandemic emerged, Disputing blog has worked to synthesize guidance documents from a variety of sources including the AAA, CIArb, CPR, Hogan Lovells, the ICC, and the Seoul Protocol to provide readers with a comprehensive list of best practices for online dispute resolution.

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Due to the ongoing COVID-19 worldwide health crisis, online dispute resolution (“ODR”) processes have become increasingly important for most dispute resolution professionals.

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Noam Ebner, Assistant Professor and Online Program Chair for the Werner Institute at Creighton University School of Law, and Professor John Zeleznikow of Victoria University have published “Fairness, Trust, and Security in Online Dispute Resolution,” Hamline Journal of Public Law and Policy, Vol. 36, No. 2, 2015.

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We recently published a series of blog posts discussing some of the latest developments in ADR written by Mr. Bayer's U.S. Commercial Arbitration class at the University of Texas School of Law. Check them out!

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The rise of Online Dispute Resolution has lead to some debate over its effectiveness and the benefits of its use. According to some scholars, computer-mediated communication (CMC), which is inextricably linked with ODR, facilitates the interaction process through the use of computers; however, with e-negotiation, for example, it is also believed that [CMC] can undercut the effectiveness of negotiation and lead to “misunderstandings, sinister attr

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The adoption of ODR services by major ADR service providers should not come as a surprise, especially considering the assortment of providers solely dedicated to ODR that exist on the Internet. As mentioned before, over 60 providers of ODR currently exist.

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Online Dispute Resolution, naturally, exists online. Attempting a general Internet search for ODR providers will provide a potentially overwhelming amount of results. Currently, over 60 academically recognized ORD providers exist.

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