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All articles tagged '"healthcare"'
70 articles found
The Power of One Leader: Learning from Medical Mistakes
By Victoria VanBuren - August 3, 2012
by Holly Hayes The American Journal of Mediation Fifth Edition focuses on mediation in healthcare. Dale Hetzler, Deanne R. Messina and Kimberly J. Smith write about “Conflict Management in Hospital Systems: Not Just for Leadership”. They contend “communication skills and conflict skills will be primary predictors of the organizations ability to progress in both quality improvement and patient safety, and will therefore equip its
Is ADR Effective in Healthcare?
By Victoria VanBuren - July 20, 2012
by Holly Hayes For an article titled “Medical Malpractice Reform: The Role of Alternative Dispute Resolution” in the May 2011 Clinical Orthopaedics and Related Research, David H. Sohn JD, MD, B. Sonny Bal MD, JD, MBA “performed MEDLINE, PubMed, and Google Scholar searches with key words ‘medical malpractice’, ‘ADR’, and ‘alternative dispute resolution’ to obtain public policy studies, law revi
Medical Liability Resource
By Victoria VanBuren - July 10, 2012
by Holly Hayes We recently came across this Pew Project on Medical Liability that contains four detailed recommendations for healthcare professionals. The demonstration project for Pennsylvania titled “Medical Error Disclosure, Mediation Skills, and Malpractice Litigation” is authored by Carol B. Liebman and Chris Stern Hyman. The acknowledgement page thanks Bill Sage, now the Vice Provost for Health Affairs at the University of Texas
Medical Mediator
By Victoria VanBuren - July 9, 2012
by Holly Hayes We recently blogged about the role of the “standing neutral” in healthcare and listed the advantages and disadvantages of this approach. Premier, a healthcare alliance with approximately 200 hospital and healthcare system members, posted a presentation about the “The Role of a Medical Mediator”, see here. The presentation provides details on the objectives of a medical mediator (MM) program, its goals, organ
Learning from Failures
By Holly Hayes - June 8, 2012
by Holly Hayes Healthcare Executive, a publication of the AmericanCollege of HealthcareExecutives (ACHE), May/June 2012 issue published an article titled “The Importance of Failing Forward” by Paul B. Hofmann. The title refers to the book Failing Forward (2000) by John Maxwell which asks, what will you do when problems occur, will you fail forward or backward? To explain the fail forward concept, Dr. Hofmann refers to a study of physi
Conflict Engagement Training
By Holly Hayes - June 1, 2012
by Holly Hayes We often receive questions about where to find healthcare mediation training courses. Here is one series of training sessions titled Conflict Engagement for Healthcare Professionals: A Professional Certificate Program that may be of interest. The program is a collaborative project of the Hamline University School of Law’s Dispute Resolution and Health Law Institutes and EHCCO – Emerging HealthCare Communities. Upcoming
Patient Communication Resources
By Holly Hayes - May 25, 2012
by Holly Hayes We have posted here about improving provider/patient communication in healthcare. The Joint Commission (TJC) has a list of resources on its website titled: Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: A Roadmap for Hospitals. The R3 Report Requirement, Rationale, Reference reviews the TJC patient-centered communication standards that will be effective July 1, 2012. The standards are
You’re Stronger Than You Think by Peter Ubel
By Holly Hayes - May 18, 2012
by Holly Hayes Shared decision-making in healthcare involves providers working with patients to determine the best course of action for their disease. We wrote about a New England Journal of Medicine article on this topic here . As a follow-up, Peter Ubel’s website on Health, Well-Being, Bioethics and Behavioral Economics has a link to an article titled “10 ways to make better decisions about cancer care.” It is a simple guide t
Patient-Caregiver Communication
By Holly Hayes - May 7, 2012
By Holly Hayes An article in the New England Journal of Medicine titled, “Shared Decision Making — The Pinnacle of Patient-Centered Care” by Michael J. Barry, M.D., and Susan Edgman-Levitan, P.A. discusses the importance of the active engagement of patients and their families in health care decision-making. Healthcare is so fragmented and complex in the current environment, patients are often overwhelmed by the treatment options avail
Lessons in Healthcare Collaboration
By Holly Hayes - April 27, 2012
by Holly Hayes In the Online Journal of Issues in Nursing, Deborah B. Gardner, PhD, RN, CS writes about “Ten Lessons in Collaboration“. The collaboration lessons summarized from the article and listed below are helpful for all nurses, clinical nurse managers and many others in the healthcare field. Dr. Gardner is the Chief of Planning and Organizational Development at the Clinical Center of the National Institutes of Health. Table 1.
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