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All articles tagged '"healthcare"'
70 articles found
5 Healthcare Mediation Seminars You Don’t Want to Miss
By Holly Hayes - February 1, 2013
The American College of Healthcare Executives is offering five education seminars in 2013 of interest to healthcare mediators: Managing Conflict, Confrontations and Disputes. Seminar leaders are David Maxfield and Stacy D. Nelson, EdD. The course builds on skills and techniques of the best-selling books Crucial Conversations, Crucial Confrontations and Influencer: The Power to Change Anything. Conflict Management, Alternative Dispute Resolution a
Impaired Healthcare Executives Policy Statement
By Holly Hayes - January 25, 2013
The American College of Healthcare Executives (ACHE) updated their policy statement on Impaired Healthcare Executives in November 2012. We posted here on impaired physicians,but have not posted previously on impaired executives. The Joint Commission (TJC) requires that all hospitals have a process in place to identify and assist staff physicians with health and behavior problems. On its website, the ACHE Statement of the Issue begins: The America
Top 5 Healthcare Posts in 2012
By Victoria VanBuren - January 4, 2013
Continuing our 2012 Year-End Highlights, we present today our top healthcare posts: 1. Medical Mediator 2. Ethical Intelligence in Conflict Engagement 3. Conflict Management in U.S. Hospitals 4. Is ADR Effective in Healthcare? 5. Elder Healthcare Conflict Stay tuned!
American Academy of Orthopaedic Surgeons (AAOS) Supports ADR
By Holly Hayes - December 5, 2012
The American Academy of Orthopaedic Surgeons (AAOS) issued a Position Statement on Medical Liability Reform by David H. Sohn, JD, MD, and S. Jay Jayasankar, MD stating: “The AAOS believes that broad reforms are necessary to compensate negligently injured patients promptly and equitably, enhance patient–physician communication, facilitate improvement of patient safety and quality of care, reduce defensive medicine and wasteful spending, decrease l
Indicators of Success in U.S. Hospital Conflict Management
By Holly Hayes - November 30, 2012
A thesis for the Georgetown University Master of Arts in Conflict Management by Paul Charlton, B.A. titled “Indicators of success: an exploration of successful conflict management in U.S. hospital settings” can be found on the Georgetown University website. The paper examines the definition of success in managing healthcare conflicts. The paper divides conflict into four categories based on the parties involved and introduces a framew
Healthcare Dispute Resolution Conference
By Victoria VanBuren - October 12, 2012
by Holly Hayes The American Arbitration Association will hold the 2012 Healthcare Dispute Resolution, Innovation and Strategy Conference on November 9, 2012, in San Francisco. The agenda includes the following sessions on incorporating ADR into the changing healthcare arena: Representatives from the major health plans will discuss the significant issues and business-to-business disputes facing their respective organizations. In-house counsel for
The Influence of Roger Fisher
By Victoria VanBuren - September 11, 2012
by Holly Hayes “Through his writings and teaching, Roger Fisher’s seminal contributions literally changed the way millions of people around the world approach negotiation and dispute resolution,” said HLS Professor Robert Mnookin ‘68, chair of the Program on Negotiation at Harvard Law School and director of the Harvard Negotiation Research Project. “He taught that conflict is not simply a ‘zero-sum’ game in which a fixed pie is simply divid
Physician as Team Captain
By Victoria VanBuren - August 30, 2012
By Holly Hayes “The era of ‘one patient, one doctor’ is coming to an end, and so today’s trainees will practice in collaborative teams rather than individually,” Carl Snyderman, MD, David Eibling, MD and Jonas Johnson, MD state in their article “The Physician as Team Leader: New Job Skills Are Required” in Academic Medicine, a journal of the Association of American Medical Colleges (AAMC). Atul Gawande, M
Time to Teach Conflict Engagement Skills in Medical Schools?
By Victoria VanBuren - August 17, 2012
by Holly Hayes The New York Times Health/Science blog posted an article titled, “The Bullying Culture of Medical School” by Pauline W. Chen, MD. The post states: For 30 years, medical educators have known that becoming a doctor requires more than an endless array of standardized exams, long hours on the wards and years spent in training. For many medical students, verbal and physical harassment and intimidation are part of the exhaust
Nurses Addressing Conflict
By Victoria VanBuren - August 10, 2012
by Holly Hayes The Nurse Together blog has posted a four-part series on conflict in the healthcare setting. The first part looks at the sources and cost of conflict. The article states: Attempts to quantify the financial effects of conflict are also eye-opening. A blog post titled The Hidden Cost of Conflict Among Healthcare Teams quoted several studies that calculate these costs. For example: One study done by the American Management Association
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