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Online Mediation May Allow Restorative Justice to Continue During COVID-19

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by Renata Schaffer

Wednesday, May 20, 2020


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Since the COVID-19 pandemic began, the criminal justice system and its efforts of justice and reconciliation, commonly known as restorative justice, have taken a huge hit. Restorative justice (“RJ”) is a system that focuses on the rehabilitation of an offender through the reconciliation of a victim and the members of a community. For victims, RJ provides a way to get answers that only the offender can provide.  For example, many victims ask themselves questions such as: “Why me?” or “Could I have prevented this?”  For offenders, RJ provides a direct opportunity to take responsibility for their actions and make amends for the harm the offender has caused to both victims and the community as a whole.

Currently, societal reintegration for offenders is extremely difficult due to the ongoing pandemic. So, can RJ efforts still work during this time of social distancing? The process of online mediation provides a promising road for online RJ. Although the original structure of RJ was set up for face-to-face mediation, the abundance of technology options available today makes it possible to produce a similar structure online. With online RJ work, there is a risk that the sincerity and vulnerability of both the victim and the offender may be lost.  Despite this, however, RJ efforts can begin online and continue at a later time when individuals can once again communicate in a face-to-face setting if they wish to do so.

If you would like to discuss online mediation further, please contact Karl’s scheduling team at (512) 345-8537. Additional information on the procedures that Karl utilizes for online dispute resolution can be found here.

Photo by: Anastasiia Chepinska on Unsplash

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About Renata Schaffer

Renata Schaffer is a summer intern at Karl Bayer, Mediator, Arbitrator & Special Master. Renata is a rising junior at the University of Maryland studying criminology and criminal justice.

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About Disputing

Disputing is published by Karl Bayer, a dispute resolution expert based in Austin, Texas. Articles published on Disputing aim to provide original insight and commentary around issues related to arbitration, mediation and the alternative dispute resolution industry.

To learn more about Karl and his team, or to schedule a mediation or arbitration with Karl’s live scheduling calendar, visit www.karlbayer.com.

About Disputing

Disputing is published by Karl Bayer, a dispute resolution expert based in Austin, Texas. Articles published on Disputing aim to provide original insight and commentary around issues related to arbitration, mediation and the alternative dispute resolution industry.

To learn more about Karl and his team, or to schedule a mediation or arbitration with Karl’s live scheduling calendar, visit www.karlbayer.com.

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