Karl Bayer's Disputing Blog » Healthcare Disputes

Who is Our Public Health Department Director? (And why does it matter?)

By Holly Hayes - March 17, 2014

Public health departments and health care providers across the spectrum have traditionally not collaborated in providing care in their community. According to Hospital and Health Networks Senior Writer, Paul Barr, that situation is changing.

Federal Appellate Court Orders United Healthcare, Physicians to Mediation

By Beth Graham - March 10, 2014

A federal appellate court in New York has reportedly ordered a dispute between United Healthcare and two county medical societies to mediation. The lawsuit arose in October 2013 after the insurer removed thousands of doctors in Connecticut and other states from its Medicare Advantage network.

Alignment Critical in Healthcare Improvement Efforts

By Holly Hayes - March 7, 2014

Aligning healthcare business leaders and physicians is more critical than ever states a March/April 2014 article in Healthcare Executive by Jane Calayag.

Voluntary Oregon Early Discussion and Resolution Program Offers Mediation Service to Patients, Medical Providers

By Beth Graham - January 24, 2014

Last year, the Oregon Legislature passed a resolution creating the voluntary Early Discussion and Resolution (“EDR”) process to address undesired healthcare outcomes.

Children’s Hospital Mediation Project Aims to Improve Communication Between Parents and Healthcare Providers

By Beth Graham - December 27, 2013

The Evelina London Children's Hospital has reportedly instituted a new mediation project aimed at improving communication between parents and healthcare providers.

Court-Approved Mediation Used to Assist Fungal Meningitis Victims

By Beth Graham - October 21, 2013

The crossroads between healthcare and mediation is in the news again.

Operation Arbitration: Privatizing Medical Malpractice Claims

By Beth Graham - May 15, 2013

Myriam E Gilles, Professor of Law at the Benjamin N Cardozo School of Law has authored an interesting article entitled "Operation Arbitration: Privatizing Medical Malpractice Claims, Theoretical Inquiries in Law." In her paper, Professor Gilles examines the potential effect that the use of binding arbitration may have on medical malpractice claims in the future.

Healthcare Collaboration: The Experience at One Hospital

By Holly Hayes - May 3, 2013

At Cleveland Clinic, a patient was asked to keep a journal of all the caregivers she saw over her five-day stay. In 2010, all 43,000 employees at Cleveland Clinic participated in a mandated half-day exercise that cost $11 million. According to CMS, the overall patient satisfaction for Cleveland Clinic has risen from 55% in 2008 to 92% in 2012 (approximately 4,600 hospitals were surveyed).

AMA Twelve Principles for Improving Hospital-Physician Relationships

By Holly Hayes - April 4, 2013

The American Medical Association (AMA) Organized Medical Staff Section (OMSS) provides a list of 12 principles for strengthening the physician-hospital relationship on their website. This principle is consistent with The Joint Commission revised medical staff standard (MS) 010101 Jane Reister Conrad wrote an excellent post about the standard. Let us know your thoughts about improving hospital-physician relationships.

Core Concerns – Why are They Important?

By Holly Hayes - March 8, 2013

"The power of the core concerns comes from the fact that they can be used as both a lens to understand the emotional experience of each party and as a lever to stimulate positive emotions in yourself and in others. If core concerns aren't being met, work relationships are compromised, but more importantly an opportunity to "stimulate positive emotions" is missed.