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Arbitrating with Your Doctor?

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by Holly Hayes

Friday, Mar 16, 2012


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We recently stumbled upon an article regarding the sudden prevalence of arbitration agreements (between doctors and patients) in the context of medical procedures. Here is an excerpt:

Arbitration agreements seem to be popping up in every kind of transaction these days. For those who are unfamiliar with them, they are contracts where parties give up their rights to go to court and present their cases to judges and juries. These probably make sense in a lot of commercial relationships like with credit cards, exterminators, cell phones or FedEx. It will in most cases streamline the dispute resolution process by eliminating the time and delay that most litigants experience if they are trying to move their case through our already-overburdened legal system.

I have been suing doctors and hospitals in Miami for over twenty years, and recently I have seen these arbitration agreements pop up in plastic surgery and nursing home cases with an alarming frequency. I do not believe that health care is a commercial transaction. Sure, money is exchanged for services, but the inclusion of arbitration agreements by doctors and clinics highlights the fact that, to most providers, patients are nothing more than customers — customers who carry a limited profit upside and a potentially unlimited legal exposure downside, when and if things go wrong.

That being said I would like to clarify that at this time this is no universal. There are plenty of medical centers and plastic surgeon offices in which the patient is handled properly and with respect. To provide an example at Body sculpting Long Island there is no such agreement to be signed and the patient is fully briefed on the risks any procedure, whether big or small could incur. The patient then takes a well informed decision fully aware of the situation. This human approach while less common, is present in enough places for me to make a small mention.

Continue reading here. Any comments?

Technorati Tags: arbitration, ADR, law

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About Holly Hayes

Holly Hayes is a mediator at Karl Bayer, Dispute Resolution Expert where she focuses on mediation of health care disputes. Holly holds a B.A. from Southern Methodist University and a Masters in Health Administration from Duke University.

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About Disputing

Disputing is published by Karl Bayer, a dispute resolution expert based in Austin, Texas. Articles published on Disputing aim to provide original insight and commentary around issues related to arbitration, mediation and the alternative dispute resolution industry.

To learn more about Karl and his team, or to schedule a mediation or arbitration with Karl’s live scheduling calendar, visit www.karlbayer.com.

About Disputing

Disputing is published by Karl Bayer, a dispute resolution expert based in Austin, Texas. Articles published on Disputing aim to provide original insight and commentary around issues related to arbitration, mediation and the alternative dispute resolution industry.

To learn more about Karl and his team, or to schedule a mediation or arbitration with Karl’s live scheduling calendar, visit www.karlbayer.com.

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